When talking with Auto Dealerships, one of the main areas of
concern is about the user-end experience. This has to be taken into
consideration of whether a chat service provider can customize the support
window a dealerships prospective will be using during the chat session.
Dexterity does cater to this and when a new dealership joins
them, they have one of their graphic designers come up with some design options
that will meet up to the car dealerships expectations
“We
design the windows to match the overall look and feel of the vehicle
dealerships website. The chat window does not open outside of the site as well,
it opens within the site and can be minimized and moved around."
"Also, if you compare us to most of the other vendors, a lot
of them operate an offsite chat, so when a prospect click’s on the car
dealerships chat support window, it takes the prospect to a new window off the
website. This can be a problem, as it can be easily forgotten once the customer
goes back to surfing the website”? Mentioned Dexterity’s Quality Manager Scott
Bigelow
Dexterity however users an onsite chat support window that remains
within the frame of the dealerships website and will match a car dealerships
website theme and color, so not only does it look tasteful, but also it looks
like a part of the website.
For more information about Dexterity and how they can help
your business improve its overall performance and looks when it comes to
LIVEchat support, please feel free to contact them on +1 860 377 1909 or email dexterity@dexterity-leads.com
No comments:
Post a Comment