Enthusiasm, drive and determination along with expertise and excellent ability to communicated and relate with your prospect

As a LIVEchat support to business websites, we combine a range of chat tools that help part of the sales generating process succeed. Dedicated to a business’s requirements, the average conversion rate we hit is around an 80% for sales leads.

Visitors are invited to go though some conversational questions, helping to determine if a prospect has the ability to purchase and is serious about buying. Another vital ingredient, is having the right LIVEchat support team.

Each LIVEchat support team member has been selected because of their enthusiasm, drive and determination along with expertise and excellent ability to communicated and relate with a prospect through using a LIVEchat support window.

Normally most chat vendors use canned responses and try primarily to focus on railroading a prospect into visiting a business or making a purchase. Like any human being, they hate being sold too or forced into a corner and this can result in a negative result. Instead our LIVEchat team are trained to avoid most canned response and focus on giving the human touch as to a robotic conversation. Using a consultative approach when having a LIVEChat conversation with a website prospect, results in higher success.

LIVEchat conversations are now increasingly becoming popular as most people feel more comfortable using text communication as to voice. The same applies when somebody visits a business’s website, the prospect can relate and feel at ease using a LIVEchat service, as it is just like using text messaging on their mobile phone.

For more information about how Dexterity LIVEchat support services can help your business achieve its goals when using a website as part of its marketing arm, contact Dexterity today +1 860 377 1909 or email info@dexterity-leads.com

The changing times in technology and LIVEchat support

With the recent research we have conducted, we have found that there is an ever increasing demand in website visitors doing their product and service researches using alternatives methods from what use to be the trend in the past. Consumers are more accustom to using other forms of internet searching devices such as tablets, cell phones etc., as to desktops and laptops.

This mainly because of cost and availability along with ease of use. The latest figures show that website visitors who use tablets, do most of their surfing during the hours of 8pm to midnight, most probably because this is the time when they have all their general chores done and can dedicate this percentage of their time in finding out the information they need about a certain product or service.

Dexterity LIVEchat specialize in analyzing all this data, so that they can maximize coverage for all their clientele who have websites that are dedicated in helping and capturing more future business from coming in from their website. With so many years involved within the business, Dexterity LIVEchat support services have been able to adapt their services and software to the recent market demands from the general public, who are eager to receive useful information from companies so they can make quick purchasing decisions instead of having to visit or call up a commercial business, thus saving time, money and effort on behalf of those involved.

Consumers are increasing looking at ways in which they can save time, so that they can either dedicate the spare time they have in either working or spending it on social events, they demand answers now and then in most cases and find that using a LIVEchat support service is one of the most helpful and efficient ways of doing this. So it’s no wonder that something of the region 80% of chat support services are used by American companies when compared to the rest of the world.

The trend and hunger for a modern LIVEchat support service is growing hugely popular due to the similarities to texting. Most people now prefer texting as to actually making a live call, it’s more a convenience for them, therefor proving why LIVEchat support has become such a hit.

For free help and advice on how Dexterity LIVEchat support services can help your business with understanding and creating more business from its website, please feel free to contact info@dexterity-leads.com or call +1 860 377 1909 

Turning an missed opportunity into business

LIVEchat support is very easy to set up and has so many advantages in the way it can help your website prospects. Most website guest are visiting a website because they are looking for an question to be answered quickly, as they don’t want to call or email the business, so by integrating a LIVEchat window option onto a website, will help to bring in business that could have been lost.

A LIVEchat representative can see who is visiting the website and can interact with them, just like a store assistant would in a shop, politely making them aware that they are available to answer any questions that they may have and assistant them with anything else.

The whole process is extremely easy to set up and can be highly profitable as most businesses are finding out, especially if the LIVEchat support provider specializes in a certain industry, such as car sales etc.  

For more information about what Dexterity can provide your business for professional LIVEchat service, please feel free to contact +1 860 377 1909 or email info@dexterity-leads.com

Leading the way in LIVEchat support

Dexterity’s LIVEchat service is made to avoid losing out on sales, and stops scheduling mix-ups. With their team of professionals, a business will receive a paramount level of quality service. When it comes to appointment setting, any business can be rest assured that all their appointments and meetings are scheduled correctly.

Support runs instant from the moment the visitor comes onto a vehicle dealerships website, meaning that there is no frustrating moments for a business’s prospect in waiting for a response.

A business will increase its efficiency and become more competitive by offloading any redundant tasks to Dexterity’s experienced teams of LIVEchat professionals. This will allow a business to free up time and focus on money-making activities instead of day-to-day minutia and add organizational expertise to a business.

For more information about what Dexterity can provide your business for professional LIVEchat service, please feel free to contact +1 860 377 1909 or email info@dexterity-leads.com

A unique sales tool for a business’s website

The most important thing a business must realize, is that it’s not down to the number of sales leads generated, it’s more to do with the quality that is provided by a LIVEchat provider. Being able to capture and identify the victors that are unique is the key, therefor the sales of vehicles, parts and services will outweigh the number of sales leads being passed on to a dealership through its current chat support vendor.

Dexterity was formed in 2014 and is always primarily focusing on how they can improve the service level for businesses and capture in more solid sales leads that make a higher return on the company’s investment.

For those any business that currently thinking of introducing a LIVEchat support service onto their current or new website, they can expect a 40% - 60% increase in business coming from their website, food for thought if a business wants to increase its market share.

Some businesses websites will provide FAQs for website prospects, but this can turn out to be very tiresome for website viewers to read the answers they are looking for, plus they may require a particular answer to a question. If the questions are answered directly without requiring your website prospect having to wait, then there are higher chances of making online marketing a success. So it’s with very little wonder why 80% of the world’s LIVEchat support is done through US based businesses.

For more information on how Dexterity LIVEchat services can help your dealership in either setting up a new LIVEchat support window or improving what your dealership currently has, at a more attractive rate, please feel free to contact +1 860 377 1909 or email info@dexterity-leads.com today

Why Add Live Chat Support to Your Website

It makes sense for a business these days to have a website acting as part of their marketing arm. The first area that 90% of shoppers look at for a product or service is on the internet, they are looking at whether they can get it preferably locally and at a reasonable price. So introducing a website chat service is seen as an ideal way to maintain a relationship with website prospects.

Some businesses websites will provide FAQs for website prospects, but this can turn out to be very tiresome for website viewers to read the answers they are looking for, plus they may require a particular answer to a question. If the questions are answered directly without requiring your website prospect having to wait, then there are higher chances of making online marketing a success. So it’s with very little wonder why 80% of the world’s LIVEchat support is done through US based businesses.

Providing a real time based conversation is the best option for your website prospects. They can visit your website and ask questions in real time. There is no need to drop their personal information and LIVEchat representative can answer their queries as live support.

LIVEchat support has proven to be a cost-effective way to deal with website visitors through a website. This is because a business does not have to spend vast amounts in advertising its FAQ’s, plus a good LIVEchat support agent should have the skill to help turn a website prospect into a client through using the right interaction.

This in turn will give a business a very competitive advantage, because they are able to entertain the website prospect more efficiently. It helps to deliver a business’s brand identity as well as its overall image that it is there available 24/7.

Customer retention is acute to the growth of any business. Recurring customers or referrals are often a need to know about the new product or services a business at that particular time is offering, and there are high chances that they would prefer to ask questions directly through a website. This is when having LIVEchat support pays off well, it helps nurture a lasting relationships and shows that a business cares about their clients.

LIVEchat also can be used to devise marketing strategies, to help a business dominate its market share locally or in some cases nationally. Through adding incentives and promotions, creating more of a sense of urgency that is carefully orchestrated.  

For more information on how Dexterity LIVEchat services can help your dealership in either setting up a new LIVEchat support window or improving what your dealership currently has, at a more attractive rate, please feel free to contact +1 860 377 1909 or email info@dexterity-leads.com today

Identify what a website prospects needs are!

The most important thing a dealership must realize, is that it’s not down to the number of sales leads generated from a LIVEchat support service, it’s more to do with the quality that is provided by a LIVEchat provider. Being able to capture and identify what a website prospects need, is the key, so that the sales of vehicles, parts and services will grow to a lucrative level that a vehicle dealership can enjoy.

For those car dealerships that currently thinking of introducing a LIVEchat support service onto their current website, they can expect a 40% - 60% increase in business coming from their website, food for thought if a dealership wants to increase its market share.

As LIVEchat support providers, Dexterity LIVEchat support look for agents assigned in representing an auto dealership to have the ability ensure accurate answers, are vehicle enthusiasts, will personalize a session when appropriate, can write and construct a conversation so it flows, and are very converse with the Dexterity LIVEchat support system they are using after training.

For more information on how Dexterity LIVEchat services can help your dealership in either setting up a new LIVEchat support window or improving what your dealership currently has, at a more attractive rate, please feel free to contact +1 860 377 1909 or email info@dexterity-leads.com today

Very easy to incorporate and set up, Dexterity’s team of expert designers will make sure that your chat support service will not just look tastefully pleasing on the eye, but also respond in an attractive and professional manner that will encourage your targeted prospects into coming to visit your dealership.

Dexterity was formed in 2014 and is always primarily focusing on how they can improve the service level for dealerships and capture in more solid sales leads that make a higher return on the dealerships investment.

There are still chat services providers that do not provide a true live chat and cannot support mobile devices, which seem ridicules since around 50% of website visits are now coming in from mobile devices.

A spokesman for Dexterity said "Through creating the right impression, a website prospect can turn into a dealerships lifetime client, it’s important to have not just the latest in technology, but also for our team at Dexterity to have the knowledge about the auto dealership industry, delivering specialized interaction, therefore placing across a professional image that can be counted on.”

For more information on how Dexterity LIVEchat services can help your dealership in either setting up a new LIVEchat support window or improving what your dealership currently has, at a more attractive rate, please feel free to contact +1 860 377 1909 or email info@dexterity-leads.com today

Not all chat support is equal

Although chat support was most probably intended to contribute towards generating vehicle sales leads for auto dealerships, it is now contributing towards 40% of website chat inquires for motor servicing and spare parts.

For those car dealerships that currently thinking of introducing a LIVEchat support service onto their current website, they can expect a 40% - 60% increase in business coming from their website, food for thought if a dealership wants to increase its market share.

The most important thing a dealership must realize, is that it’s not down to the number of sales leads generated, it’s more to do with the quality that is provided by a LIVEchat provider. Being able to capture and identify what a website prospects need, is the key, so that the sales of vehicles, parts and services will grow to a lucrative level that a vehicle dealership can enjoy.

For more information on how Dexterity LIVEchat services can help your dealership in either setting up a new LIVEchat support window or improving what your dealership currently has, at a more attractive rate, please feel free to contact +1 860 377 1909 or email info@dexterity-leads.com today

Paramount to all car dealerships

Dexterity LIVEchat offer a quality of service that is paramount to all car dealerships. All their specialist are fully trained on key areas that need to be concentrated on, in order to attract a prospect to walk into your dealership, whether it be for a new vehicle or a vehicle service they require. All our staff are vehicle enthusiast and have had some form of experience in working for the auto industry.

After all its very important when selling a car to be able to distinguish the different needs of a working mother with young children to that of a single working woman looking to make a purchase, but the same car might have benefits for both, something our LIVEchat support specialist can pick up on and address accordingly to strengthen the website visitor in visiting a dealerships forecourt. This helps eliminate the possibilities of missed sales opportunities, boosting an auto dealerships revenue, therefor making its website a profitable investment.

For more information on how Dexterity LIVEchat services can help your dealership in either setting up a new LIVEchat support window or improving what your dealership currently has, at a more attractive rate, please feel free to contact +1 860 377 1909 or email info@dexterity-leads.com today

Increasing your businesses website sales

One of the most frustrating things a website visitor these days will find, is when they are after information at the time a motor dealership is closed. Already having probably to cope with modern day life style and not having the ability to shop around for a new vehicle, parts or service during normal opening hours, can influence a website prospect whether or not they want to visit an automobile dealership.

So having a 24 hour LIVEchat support system in place is vital for any car dealership who wants to capitalize on using their website as part of their strategic marketing arm. Especially if your competition down the road may already have it in place, taking away business from your automobile dealership.

Dexterity LIVEchat is designed to help your website visitors find the information they need. Website visitors starting a discussion will want a simple answer that is straight to the point for any questions they may have, whether it be for a possible vehicle they are interested in purchasing, a service or spare they need on their current vehicle. Questions like this, may come at the hours a car dealership is not open for business.

For more information on how Dexterity LIVEchat services can help your dealership in either setting up a new LIVEchat support window or improving what your dealership currently has, at a more attractive rate, please feel free to contact +1 860 377 1909 or email dexterity@dexterity-leads.com today.

Chat service is often related or seen as similar to mobile phone texting

The advantage of having a LIVEchat service online is that it offers a strong engagement platform that runs in real-time. More auto dealerships are experiencing just how cost effective it can be as their websites are now generating more business for either automobile sales in general or parts and vehicle servicing, when using a reliable a LIVEchat support service.

As chat service is often related or seen as similar to mobile phone texting, more prospects that visit a dealerships website can relate to it. In today’s modern world, most consumers want information in an instant. They want to avoid calling a dealership for a number of reasons, such as nobody is answering, they keep going from department to department, they don’t like going through a telephone system that keeps prompting them to press numbers etc., something I am sure most of us have experienced.

Ask any professional LIVEchat provider, what is the most important ingredient to their service and they should be able to respond, it’s their people, the actual chat support agents. When taking on an agent a chat support vendor should be looking at how well that candidate can communicate instantly and chat in a way that will grab the website prospects attention, are they a subject matter expert in the service they going to represent, do they have previous experience or do they have the potential to be trained up to be a class A LIVEchat support agent.

A LIVEchat support agent must be able to respond within 30 seconds and instantly answer a website visitors question in a human way, not in a canned robotic fashion. Interaction and attention to detail are vital, as they will portray the professionalism of any dealership, after all that agent is acting on behalf of a dealership.

As LIVEchat support providers, we look for agents assigned in representing an auto dealership to have the ability ensure accurate answers, are vehicle enthusiasts, will personalize a session when appropriate, can write and construct a conversation so it flows, and are very converse with the Dexterity LIVEchat support system they are using after training.

For more information on how Dexterity LIVEchat services can help your dealership in either setting up a new LIVEchat support window or improving what your dealership currently has, at a more attractive rate, please feel free to contact +1 860 377 1909 or email info@dexterity-leads.com today

Reaching your car dealerships chat support goals

Knowing and understanding what your future customer wants and needs are, is absolutely vital and paramount when running a LIVEchat support service. By having the right LIVEchat team support representatives, a dealership should see more than satisfactory results, when it comes to generating genuine sales leads for new and used vehicle sales or parts and service bookings.

With a Dexterity LIVEchat support agent, a dealership will see an improvement in conversions. From the moment the Dexterity LIVEchat agent engages with your website prospect, they know how to build rapport. They can answer a prospects question and know how to create an interest, so the prospect feels the need to come and visit a dealership.

Because Dexterity is an actual LIVEchat service, it helps speed up the whole appointment process even quicker for a vehicle dealership. This also contributes towards an auto dealership standing out from its rival competition, making Dexterity LIVEchat support the most cost effective sales leads generation provider throughout the Sates for online contact.

With adding in live human interaction, instead of robotic canned responses and having agents that are genuine vehicle enthusiast who enjoy their work, Dexterity will deliver your automobile dealership a high first contact resolution, therefore contributing in turning your prospect into a client due to the Dexterity agent’s commitment in helping a car dealership hit their goals.

For more information on how Dexterity LIVEchat services can help your dealership in either setting up a new LIVEchat support window or improving what your dealership currently has, at a more attractive rate, please feel free to contact +1 860 377 1909 or email dexterity@dexterity-leads.com today

Interesting facts for auto dealerships to consider when it comes to using LIVEchat

Over 70% of people looking for a new or used vehicle, go online and prefer to communicate with an expert before visiting an auto dealership, over half say that the lack of communication has caused them not to visit a car dealership.

Chat support has grown so popular that it is now used in over 50 countries by businesses, but the most interesting thing about it, is that 80% of businesses are US based.

Over 50% of website visitors use a mobile device, most chat service providers cannot cater to this demand, therefor losing a great opportunity in promoting and getting a prospect to a dealerships forecourt for a test drive

Adding a LIVEChat solution to your auto dealerships website will give your prospects a great opportunity to have their questions handled right away. Having LIVEChat added to a visible position on your website, will make sure that your prospects have capability to contact your business in a more handy way, therefore creating more opportunities for your business.

Most people these days due to their active lifestyles don’t have the time to go around dealership to dealership looking for a vehicle that will meet to their expectations. This is why having a website is very important, but what has shown to be just as equally important is having some form of live communication to back it all up.

This is one of the main reason that Dexterity LIVEchat is so successful, as each experienced agent know how to professionally interact with your website visitors and create a need for them to come and visit your show room.

For more information on how Dexterity LIVEchat services can help your dealership in either setting up a new LIVEchat support window or improving what your dealership currently has, at a more attractive rate, please feel free to contact +1 860 377 1909 or email dexterity@dexterity-leads.com today

Benefits of using a LIVEchat support service

More website prospects prefer to use a LIVEchat service these days, as to calling up a business over the phone. The first reason is because some businesses use a telephone system where the prospect has to go through a series of prompts, press one for sales, press 2 for customer services etc. Although very helpful in some ways, it still can put off somebody.

The second reason is all to do with texting. Since the introduction of mobile phones, people have grown accustomed to texting, as they find it more of a convenience then having to talk with somebody over the phone, as consumers are now becoming more time oriented, wanting information quickly to make a purchasing decision. Instead of having to hold and wait, or being passed through from department to department, they more or less want the information they need instantly, this especially applies to the younger generation of consumers, so it’s no wonder that LIVEchat is now the most preferred method of communicating online as 42% of customers prefer to use it, whilst you have other ways of communication such as email at 23%.

It’s also been proven that higher levels of customer satisfaction feedback have been reported amongst businesses that use an efficient and immediate responding LIVEchat service provider.

When a website visitor engages with the LIVEchat representative, the overall experience should be quick, simple and informative. It’s also important that they can also continue to browse and read your website information whilst chatting live.

For expert help and advice please feel free to call +1 860 377 1909 / email info@dexterity-leads.com

Creating more sales opportunities for car dealerships

Dexterity LIVEchat support to US automobile dealerships, combines a range of chat tools that help part of the sales generating process succeed. Dedicated to an auto dealerships requirements, Dexterity average around an 80% sales lead conversion rate, from a dealerships website.

Visitors are invited to go though some conversational questions, helping to determine if a prospect has the ability to purchase and is serious about buying. Dexterity also have another vital ingredient, their chat support team members.

Each member has been selected because of their enthusiasm, drive and determination along with expertise and excellent ability to communicated and relate with a prospect through using a LIVEchat support window.

Normally most vendors use canned responses and try primarily to focus on railroading a prospect into visiting a dealership. Like any human being, they hate being sold too or forced into a corner and this can result in a negative result. Instead Dexterity’s LIVEchat team avoid most canned response and focus on giving the human touch as to a robotic conversation. Using a consultative approach when having a LIVEChat conversation with a car dealerships prospect, results in higher successful.

LIVEchat conversations are now increasingly becoming popular as most people feel more comfortable using text communication as to voice. The same applies when somebody visits a dealerships website, the prospect can relate and feel at ease using a LIVEchat service, as it is just like using text messaging on their mobile phone.

For more information about how Dexterity LIVEchat support services can help your automobile dealership achieve its goals when using a website as part of its marketing arm, contact Dexterity today +1 860 377 1909 or email dexterity@dexterity-leads.com

Dexterity – LIVEchat Features

Dexterity offer their own, closed protocol (like LivePerson and BoldChat). Dexterity do not depend on XMPP networks like Zopim, Olark, and ClickDesk.

Dexterity offer native apps (like LivePerson and BoldChat) for web browser, Windows, Mac, iOS, Android, iPad. Olark, Zopim and ClickDesk do not offer native desktop apps and are dependable on a 3rd party IM applications. Some of them do not have native mobile apps either.

Dexterity offer a manual lead system, we can deliver leads to your email addresses, canned responses, customer message preview and more.

Full customization of the Dexterity widget with CSS without charging any additional fees. The customization can differ from domain to domain, page to page... Dexterity offer white label for free.

Price is not listed as per Seat - We offer 24/7 online coverage, for only just $299/month fixed, that's equivalent to only 42 cents per hour

No limitation as to the number of chats, or the number of agents

www.dexterity-leads.com / dexterity@dexterity-leads.com / +1 860 377 1909