So this is the final
and fifth part in our post episode on what a successful 24 hour support service
such as ourselves can do for your websites sales and customers service side,
since we are 100% committed to delivering a successful outcome month in and
months out, 365 days a week for all our clients.
It’s extremely important to eliminate any robotic responses,
because that can end the whole LIVEchat session and also reflect on your
business and how it treats its clients.
Remember that the whole idea of having a website is for
broadcasting what you have to offer the world, most people prefer or only have
time within specific moments of the day to reach out, so having a 24 hour
LIVEchat service has proven to be one of the most effective ways of getting a
successful result from your website.
Experience counts when it comes to LIVEchat support, along
with training and enthusiasm. At Dexterity our main area of expertise is within
the car dealership market. Mainly because that’s where our roots are from, but
also to do with our team member’s enthusiasm on the subject matter, having a
room full of gas heads (petrol if you are from the UK) makes a huge difference,
as the website visitor’s experience a whole different event, that is positive
and enthusiastic, and anybody with sales experience can vouch that enthusiasm
is a vital ingredient of selling.
On top of this Dexterity will actually go through with questions
that you are normally asked, how would the client prefer those questions to be
answered etc., With that and some product and company training, Dexterity’s
team of experts and professionals are able to deliver more than satisfactory
results, crucial for any business that users its website as part of its
marketing and sales arm.
Other items to take into consideration are the chat volume,
most savvy LIVEchat support services should more or less have the ability to
pin point this, and for example it’s more popular for website visitations to
appear from the hours of 9pm through to 12am.
Response time is important and Dexterity are always on the
ball when this is taken into consideration, because they always over compensate
the number of team members, so no opportunities are lost, after all our success
is from your businesses success when it comes to selling through your website.
Other important features are what or how does the actual
chat support window fit in. Unfortunately after reviewing so many other sites
with chat windows we have seen some real ugly monsters that do not really
compliment the businesses website. Another area is the chat support windows
that can be lost, because they are actually not placed within the website and
are located on an external window that pops up, which can be very confusing for
some website visitors.
Dexterity offer a simple but yet extremely cost effective
solution that is fixed at on $299 per month fee, delivering its clients all
they need when it comes to using a more than reliable and successful service.
Setting up or transferring from your existing vendor is also simple and takes a
matter of minutes, meaning that your business can start saving thousands of
dollars a year in fees and increase its volume of sales and leads.
To test drive our 24 hour LIVEchat support service for a
whole month free, please contact +1 860 377 1909, email info@dexterity-leads.com
or visit us at www.dexterity-leads.com where we will more than gladly
work on providing you with the world’s best 24 hour LIVEchat support service.
