When talking with business’s about 24/7 LIVEchat support, one of the
main areas of concern is about the user-end experience. This has to be taken
into consideration of whether a chat service provider can customize the support
window, a business’s prospective will be using during the chat session.
Dexterity LIVEchat services cater to this and when a new business joins
them, they will have one of their graphic designers come up with some design
options that will meet up to the business’s expectations
“We design the windows to match the overall look and feel of your
business’s website. The chat window does not open outside of the site as well, it
opens within the site and can be minimized and moved around. Also, if you compare us to most of the other
vendors, a lot of them operate an offsite chat, so when a prospect click’s on a
business’s chat support window, it takes the prospect to a new window off the
website. This can be a problem, as it can be easily forgotten once the customer
goes back to surfing the website” mentioned Dexterity’s Quality Director Scott
Bigelow
Dexterity LIVEchat support, however users an onsite chat support window
that remains within the frame of a business’s website and will match a business’s
website theme and color, so not only does it look tasteful, but also it looks
like a part of the website.
For more information about Dexterity and how they can help your business
improve its overall performance and looks when it comes to LIVEchat support,
please feel free to contact them on +1 860 377 1909 or email info@dexterity-leads.com
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